Patient Progression Hub

How does it work? 

The Hub — its technology, people and processes — brings previously siloed data together to give an accurate, transparent picture.

A video wall with customized analytic apps, or “tiles,” allows team members to monitor and manage patient flow.

• Capacity Expeditor tile: shows capacity levels and access and patient flow challenges by unit.

• Patient Manager tile: provides patient status to identify gaps in care coordination.

• Risk of Harm tile: identifies patients at risk for deterioration and allows teams in the Hub to notify providers to provide early intervention. 

Hub team members are co-located in the space to facilitate communication and break down bottlenecks. 

• A team of physicians serve in the hub to assist with referrals and admissions as well as answer medical questions.

• The Discharge Expeditor reduces delayed discharges — historically one of the biggest frustrations for staff and families.

• The Flow Administrator focuses on access for patients, working with teams to predict hospital system needs and remove barriers for care providers.

What does the Hub do for patients and care team members? 

The Hub puts access and care coordination of patients and families first and helps maintain safety, improve outcomes and deliver superior care.

We’re making sure we have the right patient in the right bed at the right time with the right care. Most patients and families won’t even know the Hub exists, but they will feel its impact: shorter wait-times; more focused, available care team members; and smoother discharges.

The Hub also reduces daily work frictions and frees team members to deliver the best care possible. Multidisciplinary collaboration, transparent data and predictive technology support clinical bedside teams and empowers staff. When teams encounter barriers, they have a centralized place to go and to problem-solve in real time.