Financial Assistance FAQs

Yes, you can be screened for Children’s Mercy financial assistance and other qualifying programs.

Yes, you may keep your appointments. You will still be asked for copays and any applicable self-pay deposits until your financial assistance has been determined.

Yes, you will still receive a billing statement until a payor source is in place.

More than likely, there is an unresolved balance. Please contact a financial counselor by calling (816) 234-3567. 

Your household size and income make you eligible to receive Medicaid as a secondary coverage. This program may help pay deductibles and out of pocket amounts after your primary insurance coverage.

If you are determined “not eligible” for Medicaid, after providing a copy of all required denial documentation, you may complete a financial assistance application.

Patients who receive services at the Hospital and have an insurance plan that does not include the Hospital in the coverage network are not eligible for financial assistance for those services.

Patients with Out of Network insurance plans are encouraged to work with their insurance plan on finding In-Network providers. For more information, please visit our Insurance page.

Financial Assistance is typically offered for one year. However, each family’s situation may be different on approval terms and the type of services approved for financial assistance.

Any services deemed by your insurance company as non-medically necessary or elective procedures are not covered by financial assistance. You have the choice to receive those services at Children’s Mercy, but those services will be your financial responsibility.